Terms & Conditions

These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the online gaming and sports betting services provided by Maxxim88 ("we", "us", "our", "the Platform"), accessible via the website maxxim88.cam and any related mobile or web applications operated under the Maxxim88 brand.

Maxxim88 is an online entertainment platform offering live casino games, electronic slot games, sports betting, and related gaming services primarily targeting adult players located in Malaysia. All services are provided for entertainment purposes and are subject to these Terms at all times.

These Terms apply to all visitors, registered members, and any other person who accesses or uses the Maxxim88 platform ("User", "you", "your"). By registering an account or placing any wager on the platform, you enter into a binding agreement with Maxxim88 and accept these Terms unconditionally.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gambling Policy, each of which form part of this Agreement.

For the purposes of these Terms, the following definitions shall apply:

To register and maintain an active account on the Maxxim88 platform, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. Maxxim88 does not permit access to or use of its services by any person under the age of 21. Proof of age may be requested at any time as part of the KYC verification process.
• You must be accessing the Platform as an individual natural person acting on your own behalf and not as a representative of any corporate entity or third party.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
• You must not be a resident of or accessing the Platform from any jurisdiction where online gambling is explicitly prohibited by local law.
• You must not be a current or former employee, director, officer, contractor, or close family member of any employee of Maxxim88 or any of its affiliated entities.
• You must not be currently subject to a self-exclusion order through Maxxim88 or any affiliated platform.

To access the full range of services on the Maxxim88 platform, you are required to complete the registration process and create a personal account. Each individual user is permitted to hold only one (1) registered account. The creation of duplicate, multiple, or shared accounts is strictly prohibited and may result in immediate account closure and forfeiture of all balances held therein.

During registration, you agree to provide accurate, current, and complete information, including but not limited to:

• Your full legal name as it appears on your Malaysian Identity Card (MyKad) or valid passport;
• A valid email address to which you have sole access;
• A valid Malaysian mobile phone number;
• Your date of birth confirming you are 21 years of age or older;
• Your preferred currency (Malaysian Ringgit — MYR).

You are responsible for maintaining the confidentiality of your account login credentials, including your username and password. Maxxim88 shall not be liable for any loss or damage arising from your failure to protect your account credentials. You must notify our support team immediately if you suspect any unauthorised access to your account.

Maxxim88 reserves the right to request additional KYC documentation at any time, including a copy of your MyKad, a recent utility bill or bank statement showing your current address, and a selfie photo for identity confirmation. Failure to provide satisfactory documentation within the stipulated timeframe may result in account suspension and withdrawal restrictions.

By using the Maxxim88 platform, you agree to use the services solely for lawful, personal entertainment purposes and in strict accordance with these Terms. You further agree to the following conditions of use:

• You will access the Platform only through officially supported browsers or the official Maxxim88 mobile application. Use of automated bots, scripts, or other non-human access methods is strictly prohibited.
• You will not attempt to circumvent, disable, or otherwise interfere with any security or access control mechanisms implemented on the Platform.
• You acknowledge that all games on the platform are provided for entertainment purposes and that gambling outcomes are inherently uncertain. Past results do not guarantee future outcomes.
• You will not use the Platform in connection with any fraudulent, deceptive, or misleading activity, including but not limited to the use of fraudulent payment instruments or identity documents.
• You will not engage in any form of collusion, match-fixing, arbitrage betting, or exploitation of software errors or system vulnerabilities.
• You agree that Maxxim88's decisions regarding game outcomes, bonus eligibility, and account standing are final, subject to the appeals procedure set out in these Terms.

Maxxim88 provides its platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous service availability, we do not warrant that the platform will be uninterrupted, error-free, or free from technical faults. Scheduled maintenance windows will be communicated via the platform or by email where practicable.

Maxxim88 accepts deposits in Malaysian Ringgit (MYR) through the following verified payment channels:

All deposits must originate from a payment account registered in the same name as your Maxxim88 account. Deposits from third-party accounts will be declined and refunded where technically possible. Maxxim88 reserves the right to suspend accounts and conduct enhanced due diligence in the event that third-party funding is detected.

Minimum deposit amounts and any applicable processing fees will be displayed at the point of transaction within the platform's cashier interface. Maxxim88 does not charge additional fees for standard deposits; however, your payment provider or bank may apply their own transaction charges.

Maxxim88 is committed to processing withdrawal requests promptly. Withdrawal requests are subject to the following conditions:

• Your account must have completed KYC verification before any withdrawal can be processed. First-time withdrawals will not be approved until identity verification is satisfactorily completed.
• You must have met all applicable wagering requirements on any bonus funds before requesting a withdrawal of associated winnings. Withdrawal requests that would leave an unmet wagering requirement will be declined or reduced accordingly.
• Withdrawals will be processed to the same payment method used for the most recent qualifying deposit, where technically possible.
• Daily and weekly withdrawal limits apply. The applicable limits are displayed in the cashier section of your account.
• Maxxim88 reserves the right to perform enhanced verification checks on withdrawal requests that exceed specified thresholds, including requests for documentary evidence of the source of funds.

Target processing times by method are as follows:

Processing time estimates reflect typical performance under normal operational conditions. Actual processing times may be longer during high-volume periods, public holidays, or due to banking network delays. Maxxim88 shall not be liable for delays caused by third-party payment providers.

Maxxim88 offers various promotional incentives including welcome bonuses, reload bonuses, cashback offers, and seasonal festival promotions. All bonuses are subject to the specific terms communicated at the point of offer, in addition to the following general Bonus Terms:

• Eligibility: Bonuses are available to eligible registered members who meet the criteria specified in the relevant promotion. Maxxim88 reserves the right to determine bonus eligibility at its sole discretion.
• One Bonus Per Offer: Each promotion may be claimed once per user, per household, per IP address, and per device, unless the promotion terms state otherwise.
• Wagering Requirements: All bonuses carry wagering requirements that must be satisfied in full before any winnings derived from bonus funds may be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the promotion terms.
• Time Limits: Bonuses and associated wagering requirements expire within the timeframe stated in the promotion terms. Expired bonuses and any associated winnings will be forfeited.
• Game Contributions: Different game categories contribute at different rates toward wagering requirements. Slot games typically contribute 100%; live casino games, table games, and sports betting may contribute at a lower rate. Contribution rates are disclosed in individual promotion terms.
• Bonus Abuse: Maxxim88 actively monitors for bonus abuse, including but not limited to: coordinated wagering between multiple accounts, low-risk wagering strategies employed solely to clear wagering requirements, and the exploitation of promotional terms in ways inconsistent with their intent. Detected abuse may result in bonus forfeiture and account suspension.
• Maximum Withdrawal: Certain bonuses carry a maximum withdrawal cap on winnings derived from bonus play. This cap is specified in the relevant promotion terms where applicable.

All wagers placed on the Maxxim88 platform are subject to the general betting rules set out in this section, as well as any sport-specific or game-specific rules published on the Platform.

• All bets are final once confirmed. Maxxim88 does not accept bet cancellation requests after a wager has been accepted by the system, except in circumstances where a manifest technical error has occurred.
• Maxxim88 reserves the right to void any bet placed on an event that is affected by match-fixing, irregular betting patterns, or circumstances outside the ordinary course of sporting competition.
• For live football betting (including EPL, Liga Super Malaysia, and UEFA events), bets placed after the official start of an event are subject to live odds at the time of acceptance. Pre-match odds are not available for events that have already commenced.
• Mix Parlay (accumulator) bets are accepted on eligible markets. If one or more selections in a Mix Parlay are voided, the bet will be recalculated based on the remaining valid selections.
• Minimum and maximum bet limits apply per market and per event. These limits are displayed within the sportsbook interface at the time of bet placement.
• In the event of a dispute regarding the settlement of a bet, the decision of Maxxim88's trading team, made in good faith based on available data and official results, shall be final and binding.

The following conduct is strictly prohibited on the Maxxim88 platform. Violations may result in immediate account suspension, forfeiture of all balances, and referral to relevant law enforcement authorities:

• Registering or attempting to register more than one account for the same individual;
• Using fraudulent, stolen, or otherwise unauthorised payment methods to fund an account;
• Providing false or misleading information during registration or the KYC verification process;
• Using software, bots, algorithms, or other automated tools to gain an unfair advantage in any game or betting market;
• Engaging in collusion with other users or third parties to manipulate game outcomes or exploit bonus systems;
• Attempting to launder funds through the Platform, including the use of gaming activity to process criminally derived proceeds;
• Accessing the Platform from a jurisdiction where online gambling is prohibited, or using VPN, proxy, or other tools to conceal your true geographic location;
• Harassing, threatening, or abusing other users or members of the Maxxim88 support team;
• Attempting to reverse engineer, decompile, or otherwise tamper with the Platform's software, code, or security systems.

Maxxim88 reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within the required timeframe;
• Suspected fraudulent activity, money laundering, or unauthorised use of payment instruments;
• Detection of multiple accounts linked to the same user;
• Court order, regulatory direction, or request by a competent law enforcement authority;
• Extended account inactivity (as defined in the Platform's dormant account policy);
• Where continued account operation would expose Maxxim88 to legal, regulatory, or reputational risk.

In the event of account closure due to a breach of these Terms by the user, Maxxim88 reserves the right to forfeit all funds held in the account, including real money balances and bonus funds. Where account closure is initiated by Maxxim88 for reasons unrelated to user misconduct, any verified real-money balance will be returned to the user via the most recent verified payment method.

Users may voluntarily close their account at any time by contacting our 24/7 support team. Voluntary closure requests will be processed within 24 hours of receipt.

Maxxim88 is committed to promoting responsible gambling and to providing a safe and controlled gaming environment for all users. We provide the following responsible gambling tools, which are accessible directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit limits to control your spending.
• Loss Limits: Set limits on the maximum amount you are prepared to lose within a defined period.
• Session Time Reminders: Receive notifications after a defined period of continuous play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period ranging from 24 hours to 30 days.
• Self-Exclusion: Permanently or temporarily exclude yourself from accessing the Maxxim88 platform. Self-exclusion requests are processed immediately and cannot be reversed during the elected exclusion period.

For detailed information about our responsible gambling policies and external support resources, please visit our dedicated Responsible Gambling page. Maxxim88 strictly operates as a platform for players aged 21 and above only.

All content on the Maxxim88 platform, including but not limited to logos, trademarks, trade names, graphics, software, game content, text, images, audio, and video, is the exclusive property of Maxxim88 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform's content solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform without the prior written consent of Maxxim88.

The "Maxxim88" brand name, logo, and all associated trade marks are the exclusive property of Maxxim88. Unauthorised use of these marks is strictly prohibited and may result in legal action.

To the maximum extent permitted by applicable law, Maxxim88, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenue, or anticipated winnings;
• Loss of data or account information;
• Interruption of service or inability to access the Platform;
• Errors, delays, or omissions in game data, odds, or results;
• Unauthorised access to your account as a result of your failure to maintain the security of your credentials.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, Maxxim88's liability shall be limited to the fullest extent permitted by applicable law. In no event shall Maxxim88's total aggregate liability to you exceed the total amount deposited by you into your account during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded.

Maxxim88 reserves the right to amend, update, or replace these Terms at any time. Changes will take effect upon publication on the Platform, unless a later effective date is specified. Where material changes are made, we will endeavour to provide reasonable advance notice by email or via a prominent notice on the Platform.

Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must cease using the Platform and contact our support team to initiate account closure.

We recommend that you review these Terms periodically to remain informed of any changes. The effective date displayed at the top of this page indicates when these Terms were most recently updated.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable laws. Maxxim88 operates its platform in accordance with the laws and regulations applicable to online gaming services in the jurisdiction in which it is registered.

In the event of any dispute between you and Maxxim88 arising from or in connection with these Terms or your use of the Platform, the parties agree to first attempt to resolve the dispute informally by contacting our customer support team. Maxxim88 will make every reasonable effort to respond to and resolve formal complaints within five (5) business days of receipt.

If informal resolution is not achieved within thirty (30) calendar days of the complaint being raised, either party may escalate the dispute to binding arbitration in accordance with the arbitration rules in the relevant jurisdiction. The language of arbitration proceedings shall be English.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to raise a formal complaint, please contact the Maxxim88 support team through the following channels:

For matters related to data privacy and personal data requests, please also refer to our Privacy Policy. For responsible gambling support or self-exclusion requests, please visit our Responsible Gambling page.